Xbox One is one of the leading gaming consoles on the market. First introduced in 2013, Xbox One quickly gained trust among gamers worldwide, which helps the One follow the huge success of the Xbox 360. Microsoft has been improving its gaming console since the launch day to take on the Sony PlayStation.
However, it seems that the company has a lot of work to do to overthrow Sony. Microsoft is falling behind Sony in the gaming console industry due to its lack of exclusive gaming titles. This gives Microsoft a driving reason to make the Xbox One better every year.
However, the Xbox One has its own problems that may ruin your gaming experience. We have heard a lot of issues Xbox One owners are facing with their gaming console, ranging from connectivity issues to unexpected shutdowns. If you are among those users who are dealing with the above issues, then we are here to help.
In this guide, we have created a list of the most common Xbox One issues and how to fix them. Before we begin, make sure your gaming console is running the latest software update. Keep in mind that a new software update usually includes fixes for errors found in previous versions.
Xbox One fails to power on
A lot of users have reported that their gaming console, Xbox One won’t power on. If you are experiencing the issue, then we have some solutions to your problem. The first thing you need to do is to make sure that your Xbox One is connected to your TV properly. To make sure everything is fine, unplug everything and re-plug your Xbox One.
If your Xbox One still won’t power on, then we recommend you contact Microsoft to get support. If your controller won’t power on even if the power supply is working, then press the power button. If nothing changes, then make sure you read on.
Xbox One shuts down unexpectedly
A number of Xbox One owners have recently reported that their gaming console shuts down unexpectedly. The best shot to deal with the issue is to contact Microsoft. Before you bring your gaming console to a nearby Microsoft store, there are some workarounds you can try now.
First, make sure your ventilation system is not covered with dust. If this is the case, your gaming console will get overheating, which cause your machine to shut down unexpectedly.
Second, make sure everything is set up properly. To do this, open Settings on your Xbox One, then select Power & Supply and choose “Turn off after”. Now just simply select “Don’t turn off automatically.”
A small number of owners are experiencing an issue with their Xbox One that won’t display the proper display resolution. Microsoft is fully aware of that and the company officially releases the fix for it.
To fix an Xbox One that won’t show the proper resolution, you first need to open Settings on your machine, then select Display & Sound and select TV Resolution. After that, you simply select your proper TV resolution. If the problem still persists, then turn off your gaming console, then check your HMDI cable and then turn your machine back on.
Games won’t install
Just got a new video game from a local Game Stop store, but your game fails to install to your Xbox One. A lot of Xbox One owners claim that their gaming console won’t install games. In other words, you get stuck on the installation screen.
The first thing you need to do is to install the latest patches from Microsoft to your gaming machine. If nothing changes, then check if Xbox Live is online or not. If it is still online, but games won’t install, then restart your Xbox One.
Alternatively, try unplugging your Ethernet cable and then plug it back in. If the problem is still there, then contact Microsoft to get support.
Games crash or freeze
Xbox One offers smooth performance when it comes to playing video games. However, there are times when games crash or freeze on Xbox One. If you frequently experience game crashes on Xbox One, then we are here to help.
If your game crashes, then press the home button in your controller, then press the menu button and quit the application. Once you are done, re-launch your game. If you are still experiencing crashes or freezing, then restart your Xbox One. This may fix the issue, and your games should start installing properly on your device.
Got any questions? Let us know in the comments below.